Communicating with Families – even when it’s hard!

April 23, 2020 By Kirsty Fantini Leave a Comment

23 Apr 2020 - 18:30

Communicating with Families - even when it's hard!

This webinar will look at the many challenges we may be faced with when communicating with families such as difference in expectations, perspectives, communication barriers and how we raise concerns around behaviour and development. We will explore communication strategies to build confidence in educators while maintaining a respectful relationship with our families

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About Kirsty Fantini

My name is Kirsty Fantini and I am the Director of Early Years Training & Consultancy (RTO # 91839). My qualifications include a Bachelor of Education in Early Childhood, Dip. Prof Counselling and Cert IV Training & Assessor (TAA).

I have worked within the Children’s Services Industry for over 20 years within both the private and non for profit sector. After years teaching children and managing child care centres, I then moved into the VET sector and became a Trainer and Training Manger and it was then I discovered the need for high quality trained staff and improved customer service and student support for those studying.